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Support
Common questions answered below. For anything else, email us directly.
How does Tuus News select and summarize articles?
We collect articles from 50+ trusted news sources including Reuters, AP, Bloomberg, and the BBC. Our AI reads the full articles, extracts the key facts, merges duplicate stories, and produces a concise summary. You get the substance without the noise.
How do I cancel my subscription?
Subscriptions are managed through your device's app store. On iOS, go to Settings > Apple ID > Subscriptions. On Android, go to Play Store > Subscriptions. Cancellation takes effect at the end of your current billing period — you keep access until then.
Can I get a refund?
Refunds are handled by Apple or Google according to their policies. Visit the App Store or Play Store to request a refund, or contact their support directly. We're unable to process refunds on our end since payments go through the app stores.
How do I delete my account and data?
Open Tuus News, go to Settings > Account > Delete Account. All your personal data — email, preferences, and reading history — will be permanently removed within 30 days. You can also email privacy@tuusnews.com to request deletion.
Is the stock data real-time?
Stock data updates throughout the day during market hours. While we aim for near-real-time data, there may be a short delay depending on the data provider. This data is for informational purposes only and should not be used as the sole basis for investment decisions.
What is the difference between Free and Pro?
The Free plan gives you articles and summaries for up to 3 topics. Pro unlocks unlimited topics, the AI Morning Briefing, your stock watchlist, and removes ads. Pro is $7.99/month or $59.99/year, with a 3-day free trial.